IT Systems Engineer - Malta

ABOUT US At TOPPAN Security, our mission is to shape a meaningful, technology-driven future by being a global leader in mission-critical identity and payment technologies. We serve as the international development arm of the TOPPAN Group in the security domain founded in 1900. TOPPAN is a trusted Japanese brand renowned for its commitment to exceptional quality. Building on this legacy, we combine bold ideas, deep sector expertise, and collaborative intelligence to deliver secure, future-ready solutions. Our culture is grounded in four core values: Agility, Ownership, Resilience, and a Sense of Fun. We move fast, lead with accountability, grow through challenges, and bring positive energy into everything we do. Join us and be part of a global, collaborative team where trust and innovation drive everything we do. ABOUT THE ROLE: The role involves deploying, configuring, and maintaining software packages for various high-profile IT systems, including the Public Key Infrastructure (PKI). This includes supporting and improving the underlying systems to ensure optimal operation across the entire solution. The successful candidate will be focused on integrating new services and improvements whilst ensuring stability and performance of the system is maintained, by troubleshooting issues to root cause resolutions. This includes improving the security posture to ensure compliance with current and recently introduced security standards. In addition, the successful candidate should be a mentor for fellow support teams personnel. Main Responsibilities: Windows and Linux Server Management Microsoft Windows Server 2022 / 2025 administration Active Directory services, including DNS, DHCP, and Group Policy Objects (GPO) Hyper-V virtualization and Failover Clustering Linux server administration using RHEL (Red Hat Enterprise Linux) Backup Solutions Installation and configuration of Veeam Backup solutions Creation and maintenance of backup jobs Experience in designing and executing disaster recovery and restoration procedures Public Key Infrastructure (PKI) Solid understanding of Public Key Infrastructure (PKI) concepts and components Familiarity with EIDAS and ICAO compliance standards and operational requirements Networking Setup and configuration of Cisco network devices Commissioning and integration of new network infrastructure into existing environments Setup and configuration of Cloudflare services Deployment, Patching & Change Management WSUS-based patch management and deployment Full lifecycle software deployment support Adherence to ITIL-based Change Management processes for production deployments Database Administration Exposure to Microsoft SQL Server and MariaDB Configuration, optimization, and routine maintenance of databases Scripting and query writing for automation and reporting Scripting & Automation Scripting using PowerShell and Bash for system administration and task automation Containerization Experience with Docker Desktop for containerized application development Deployment and orchestration using Docker Swarm Familiarity with container-based UI and service architectures ABOUT YOU Qualifications Higher level education in IT or a related degree. Or in the absence of a relevant degree an additional 5 years’ experience in addition to the years of proven experience listed below. Relevant Experience Proven 3-5 years’ experience successfully supporting, maintenance and operations in windows enterprise environments. Experience in audits and certifications such as ISO27001, EIDAS, ICAO Focus Areas (at least 2 years of hands-on practical experience in 2 of the below areas) DevOps & Cloud Engineering: Containerization & Orchestration (Docker, Kubernetes) CI/CD Pipeline Development (GitHub Actions, Jenkins) Persistent Storage for Containerized Environments (NFS and SMB) Networking & Security: Configuration and troubleshooting of Cisco and Cloudflare devices. DNS, CDN, and WAF management with Cloudflare. Firewall configuration, VPN setup, and SSL/TLS certificate management. Network diagnostics using tools like Wireshark for performance and threat analysis. Windows Domain Administration: Setup and configuration on physical and virtual machines General Windows Server Configurations with Server 2022/5 features, including Active Directory (AD), DNS, DHCP, Group Policy Objects (GPO), Hyper-V, and Failover Clustering. Experience with Backup solutions. (Preferred VEAM) Experience with the patch management process, specifically involving WSUS deployments. Database Administration: Design, setup, and configuration of MSSQL, MariaDB, and PostgreSQL for performance, reliability, and security. Performance tuning and resource optimization across database environments. Implementation of security best practices, including access control and data protection. Development of automation jobs for backups, monitoring, and maintenance to support business continuity. Experience with high availability and disaster recovery setups. Certifications Related to any of the focus areas identified above amongst. Docker Certified Associate, Certified Kubernetes Administrator, Azure Administrator Associate, Cisco Certified Network Associate (CCNA), Cloudflare Fundamentals Certificate, Microsoft Certified: Windows Server Hybrid Administrator Associate and Microsoft Certified: Azure Solutions Architect Expert Relevant certification Language and Computer Skills Ability to effectively communicate in the English language, both verbally and in writing. Additional European language preferred. Ability to read and interpret technical journals, schematics, wiring diagrams, specifications, international technical standards, solution documents etc. Proficient in using Microsoft Office applications (Word, Excel and Visio) Experience with Incident and Change Management through a service management tool Expectations Customer-facing skills with a strong ability to tailor communication and documentation appropriately to the requirement of diverse audiences. Troubleshooting skills with a strong ability to identify root causes, capture learning, share knowledge, and prevent recurrence of issues. Problem solving and critical thinking skills with the ability to analyse complex situations; responsible and accountable for own decision making. Hard-working, goal-oriented and with a high level of energy and enthusiasm; able to operate efficiently, effectively, and professionally within a fast paced, dynamic and results driven business environment. Effective at determining a course of action, breaking it down into smaller steps and planning and resourcing accordingly, forecasting based on business priorities. Being an example and inspiring others in the team to harmonious success to meet agreed service levels, including appraisal, and personal development. Exceptional interpersonal skills and the ability to communicate with authority both verbally and in writing at all levels of the business and across different cultures. The ability to challenge others in a reasoned, calm and logical manner to explore all possible solutions to anticipate risks and devise solutions. Adopts a flexible approach to location and working hours. Work Environment and Requirements Employees work in an office environment for most of the role within a well-ventilated area, with some work within a data center environment and is exposed to moderate noise levels in data centers, ear plugs provided if required. Be part of the on-call support roster as required. Compliance with all relevant customer and company policies and procedures related to Quality, Security, Safety, Business Continuity, Environmental systems, and laws. Use of standard company tools for carrying out respective assigned duties including tools for remote support, asset management, service management, and any other tool used to provide the support and the contracted service. Assisting with the operation and /or maintenance of the tools. Always follow the best practice methodology such as ITIL, including good change management practices while carrying out duties and actions, Some travel abroad may be required (implementation, training, FATs, UATs, SATs, CATs, occasional Level 3 support visits etc.) up to 30%. Therefore must possess, or be able to acquire, a valid passport and the required VISAs for international travel. Must be legally eligible to work in the EU and Internationally and able to achieve security clearance for national-level operations. TOPPAN is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, color, religion, national origin, veteran status, or disability. Sourced from TOPPAN Security. Apply on the company's site.