Head of Corporate Customer Department

Join COLIBRIX ONE – Innovating the Future of Payments

At COLIBRIX ONE*, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include:

Global card processing

Digital wallet infrastructure

Cross-border merchant accounts

Alternative payment methods (APMs)

Corporate accounts for legal entities

We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.

At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you.

About the Role

The Head of the Customer Service Department organizes, manages, and coordinates the work of the department to ensure high-quality customer service, effective communication with clients, and the availability of the company’s services or products. Ensures that customer service processes comply with the company’s standards and strategic objectives.

Key Responsibilities

• Plan, organize, and manage the work of the customer service department