db Hotels and Resorts - Front Office Team

db Group is Malta’s leader in the hospitality and leisure sector, operating renowned hotels such as db Seabank Resort & Spa and db San Antonio Hotel & Spa, alongside a diverse portfolio of restaurant brands including AKI, Amami, Nine Lives, and international names like Starbucks and Hard Rock Hotel & Café. We are recognised for our commitment to quality, innovation, and delivering exceptional guest experiences across all our properties. We are currently recruiting for the following position: Front Office Agent Front Office Agent – Role Overview As a Front Office Agent, you will be the first point of contact for our guests, ensuring a warm welcome and a seamless check-in and check-out experience while delivering exceptional service at all times. Key Responsibilities Handle guest check-ins, check-outs, and reservations efficiently Provide accurate information about hotel services and local attractions Respond to guest queries and resolve issues in a professional manner Process payments and maintain accurate records Liaise with other departments to ensure smooth guest experiences Maintain front desk standards in line with company procedures Requirements Previous experience in a front office or guest service role is preferred Excellent communication and interpersonal skills Strong customer service orientation Ability to work shifts, including weekends and public holidays ability to speak in Polish, German or French Sourced from db Group. Apply on the company's site.