Role signal
€34,500 - €64,000/year
Estimated by Impjieg based on Malta market benchmarks for Hotel Manager roles. Employer has not disclosed exact pay.
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Are you an experienced reservations professional with a passion for guest experience and smooth operations?
We’re looking for a Reservations Manager to join the iconic Hard Rock Hotel Malta and ensure our booking process hits all the right notes.
If you have strong hotel reservations experience, are highly organised, commercially minded and thrive in a fast-paced environment, this is your stage.
As our Reservations Manager, you’ll lead the reservations function, ensuring a seamless booking journey for our guests. You’ll oversee the team and day-to-day operation, maintaining accuracy, efficiency, and excellent service while supporting the hotel’s commercial objectives.
Manage the day-to-day operations of the reservations team, ensuring accuracy and efficiency across all bookings
Develop and implement strategies to maximise occupancy and revenue while maintaining excellent service standards
Monitor booking channels, including direct, OTA and GDS, and support effective distribution
Train, motivate and supervise the reservations team to maintain high performance and service standards
Analyse reservations data, monitor booking patterns and provide relevant reports to management
Work closely with Revenue, Sales, Marketing and Front Office to align commercial strategies and the overall guest experience
Handle VIP bookings, special requests and complex group reservations with care and precision
Wondering if your work authorisation matches this vacancy? Use our free PermitFit tool to check compatibility for Malta roles.
This role was sourced from db Group. Applications are handled directly on their careers site.
You'll be taken to db Group's site to finish applying.
Ensure reservations procedures, rates, packages and booking conditions are correctly applied and communicated
Strong and proven experience in hotel reservations is essential
Ideally
3–5 years’ experience in hotel reservations, including experience in a supervisory or managerial capacity
Strong knowledge of hotel reservation systems and distribution/channel management tools; experience with Opera Cloud or a similar PMS is highly desirable
Good understanding of revenue management principles, rates, inventory and distribution
Strong leadership and communication skills with a guest-focused approach
Highly organised, detail-orientated and comfortable working in a fast-paced, high-volume hotel environment
Fluent in English; additional languages are considered an advantage
Positive, dynamic and ready to bring the Hard Rock vibe to every interaction 🎶
Applicants must currently be based in Malta or be EU nationals with the right to work in Malta
A key leadership role at Hard Rock Hotel Malta
A dynamic, people-first culture where your ideas and energy matter
Competitive salary + performance bonus
Career growth and development opportunities
If you have a strong background in hotel reservations and are ready to take the next step in your career, we’d love to hear from you.
Apply now and be part of the Hard Rock Hotel Malta story.
Sourced from db Group. Apply on the company's site.
