Role signal
€48,000 - €75,000/year
Estimated by Impjieg based on Malta market benchmarks for Technology roles in Malta. Employer has not disclosed exact pay.
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Senior Manager Collections & Recoveries (Hold an EU Passport)
As Collections Strategy Senior Manager, you will be accountable for designing, implementing and optimising the end-to-end collections strategies across the credit card portfolio. The role focuses on improving customer outcomes, maximising recoveries and minimising credit losses while ensuring full compliance with EU regulation. You will lead projects expanding product and tool functionalities, experimenting with strategies and treatments to drive results.
Track performance of strategies, operational teams and systems/ tools. Provide senior-level insights and recommendations.
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This role was sourced from Novum Bank. Applications are handled directly on their careers site.
You'll be taken to Novum Bank's site to finish applying.
Manage and prioritize the collections strategy roadmap, balancing commercial outcomes with customer fairness.
5+ years’ experience in collections strategy, credit risk or recoveries, within credit cards or unsecured (retail) lending. German market a strong plus.
Proven experience with strategy design, testing and optimisation underpinned by data analytics.
Ability to translate complex analysis into clear strategic recommendations for senior stakeholders.
Strong understanding of collections economics, customer behaviour and regulatory constraints of an unsecured retail banking product.
Experience working with decisioning systems, scorecards and treatment allocation tools.
Excellent stakeholder management skills across multiple different levels.
Written and verbal fluency in English required and in German a strong positive.
Living in Malta or being able to relocate / travel regularly.
Sourced from Novum Bank. Apply on the company's site.
