Senior IT Manager

Trumia is a new-generation E-Money and Payment Services financial services provider, licensed and regulated in the EU. The Institution has set out to provide its clients with customer-centric and innovative financial services. It offers both consumer wallets and corporate accounts, driven by state-of-the-art technology to make its financial services seamless and beneficial to its users. We are looking for an experienced Senior IT Manager to lead technology delivery and infrastructure for a fast-moving payments/fintech environment. This is a senior, hands-on leadership role suited to someone who has grown through software development and technical product ownership into IT management, and who understands both the engineering and the operational/regulatory realities of running technology in a licensed financial services business. You will be responsible for the stability, security, and scalability of our technology, leading a team of developers and infrastructure staff, and acting as the key link between the business, our regulators, and our technical delivery. Responsibilities Lead and manage the IT/technology function, including team leadership, resourcing, and performance management Own IT strategy, infrastructure roadmap, and systems architecture decisions Oversee software development delivery, working closely with product owners, team leads, and senior developers Drive process improvement across development, change management, and IT operations Manage requirements analysis and translate business needs into technical specifications Ensure IT governance, change control, and risk management practices meet the standards expected of a regulated payments entity (e.g. DORA ICT governance, business continuity, vendor/outsourcing oversight) with the respective departments Manage relationships with technology vendors, hosting/cloud providers, and third-party suppliers Support audits, regulatory reviews, and compliance requirements from an IT systems perspective Act as escalation point for major incidents, ensuring timely resolution and post-incident review Mentor and develop technical staff, building a strong internal engineering culture Requirements 5+ years in IT, progressing from software development into technical leadership and IT management Experience as a Team Lead, IT Manager / Group IT Manager, culminating in a Senior IT Manager or equivalent role Exposure to payments, fintech, or another regulated industry is highly desirable Track record of technical product ownership — bridging business requirements and engineering delivery Demonstrated skills in: Requirements analysis, Process improvement, Change management Experience managing IT across multiple business units or group structures is a plus Formal qualifications such as a BSc in Computing/Information Systems and business analysis certification (e.g. ISEB Business Analysis Essentials) are well regarded Benefits - Private Health Insurance (after probation). - Attractive office location and facilities. - Daily breakfasts and Friday lunches in the office. - Regular office & team building events. Join us at Trumia, where you can leave your mark on the future of financial services. By submitting your application, you agree to our Privacy Policy. Sourced from Trumia. Apply on the company's site.